Push the standardard management of the first hospital mortuary at home The expenses standard must be common to show
Reporter learn from Municipal Bureau of Civil Affairs yesterday, this city " whether medical organization mortuary build and carry a coffin to the burial place appearance serve the technical specification" already enter and solicit opinion stage publicly. According to draft of this opinion, the newly-built mortuary needs peripheral residents to all agree, it should not be over 72 hours that the remain is parked, every service charge of the mortuary must be common to show, the service item must be confirmed by customer's signiture.
It is reported, this will be that domestic first one regarding mortuary management of medical organization standardize the text, its applicable medical organization includes hospital, commune hospital, first-aid station,etc..
The newly-built mortuary needs peripheral residents to all agree
It is introduced issue norm this in order to management through strengthen, give full play to the intersection of medical organization and mortuary, carry a coffin to the burial place service function of the appearance, the pool solves the relation between medical organization mortuary and medical order and surrounding environment, construct the harmonious environments of funeral and interment, health care and social life, ensure consumers' legitimate rights and interests.
The norm is in the fourth part " Construction is required " China proposes clearly, the medical organization " extends or sets up the building used in the remain to say good-bye to the activity in the mortuary, should agree through the adjacent and recent all residents of residential block " .
In addition medical organization mortuary should locate covered place, have appropriate, isolate with other the intersection of function and area with the intersection of subject and building, should influence the intersection of disease and patient seek medical advice, make a diagnosis and give treatment medical environment, hygiene it protects distance to be should be more than 25 meters. Can build or locate the medical basement of inpatient building independently in the mortuary, should set up the specialized passway leading to the medical organization alone, the remain transports the route to avoid crossing with the route of main stream of people of medical organization of coming in and going out.
At present, basically there are mortuaries in every large hospital in this city. It is reported, find after research, the mortuary built in the municipal district hospital, the impact on peripheral residents' mood is very obvious. One norm these convenient for people dispelling contradictory hidden dangering, on the other hand it isolate some proliferation of germs of the mortuary effectively, safeguard the public health and safety.
It should not be over 72 hours that the remain is parked
Standardize announcement, stipulate move remain that mortuary deposit in, it should not park time over 72 hour still in the content. The space stopping missing the remain should be disinfected. Mortuary have, infect source, should go on, sterilize at any time exist, inside, to may carry on article and place that pathogenic microbe pollute preventative to sterilize, the remain should freeze (hide) the remain immediately after the mortuary is transported The cupboard ends and sterilizes.
The norm especially requires, have the class-A infectious diseases of plague, cholera, the remains of variola, anthrax, leprosy, infective SARS death on suffering from, appearance activity of carrying a coffin to the burial place of should not put and hold the farewell ceremony in mortuary and affiliated facility memory ing etc., should notify the funeral parlor immediately the car transports and cremates in time by connecting transporting specializedly.
Citizens say, if meet the medical dispute, can't cremate the remain temporarily, the time limits of 72 hours seem unreasonable. The relevant persons in charge say, meet this kind of situation, can freeze, carry on antiseptically and deal with and pay protecting through choosing the remain, in order to guarantee remain's security.
The appearance service must be signed and confirm to carry a coffin to the burial place
The arbitrary charge existing to the mortuary of medical organization at present, high charge phenomenon, the norm requires, the mortuary should set up the suggestion box (the book) in the striking position of the service area ," should carry out the system of announcement, information such as the service content, expenses standard, service routine, staff member's introducing, complaint telephone of announcement " ,It is accepted that the customer supervises. Employees should introduce service item, workflow and expenses standard voluntarily, answer the relevant business question that the customer puts forward.
In order to implement this kind of announcement and supervisory system, the norm requires yet, should set up and carry a coffin to the burial place ing, the appearance serves and confirms the system, signed and confirms in serving the record by the customer. It is introduced, this can prevent some pressure, recessive consumption project. The remain says good-bye to etc. mourning for the activity, need leading, assisting, organizing or in charge of launching according to customer's will.
The norm still proposes the concrete requirement for the related construction of facilities of the mortuary, has reflected the cultural and educational care idea too. For example, accept the plastic surgery and serve in the course, should keep personal articles of remain such as religious ornaments, wigs and glasses,etc. properly, finish, put back to the normal position. According to the needs of business, the mortuary should also allocate psychological consultant or social work professional personnel. (Reporter Tong ShuQuan)
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