Our country's first patient's message follows up a case by regular visits to and serves and puts out in Guangzhou pilot project
Guide and take medicine, answer questions and explain the puzzle
Make an appointment subsequent visit needn't get hospital, remind, take medicine and reexamine, can send multimedia message consult doctor regularly Such a service no longer fights only on paper, only need send a message and settle. A few days ago, the medical message followed up a case by regular visits to and employed the seminar to be held in Guangzhou with the data management of the hospital. The reporter learns, our country's first patient's message follows up a case by regular visits to and serves and already puts out in the pilot project of the hospital of Pearl River.
It is reported ' The reporter applies the end jade reporter Hu QiongZhen, Sun Jian) Master worker Zhang from Dongguan did the cholelithiasis operation in subject of hospital liver and gall two of Pearl River one month ago. After leaving hospital and going home, he often receives messages, reminds him how to take medicine, what question does it should pay attention to while being postoperative, he is also trying to reply and question.
Send out nearly 3000 messages totally
"We begin until the whole country take the lead in, put out this patient's message, follow up a case by regular visits to, serve will it be June 1 this year, send out nearly 3000 guidance messages totally and receive more than 800 letters in reply of the patient's, extremely popular. " Head of the department Professor Gao Yi of hospital liver and gall two in Pearl River says, the hospital utilizes messages to follow up a case by regular visits to the system, make systematic following up a case by regular visits to the plan according to patient's detailed conditions of leaving hospital, combine telephone, website,etc. to follow and follow up a case by regular visits to through the short information of cell phone.
"Have calculated since first day after leaving hospital of patient, it will remind automatically short information of cell phone, last patient, take medicine regularly, in when to what project check and tell reasonable value range,etc.s normal, instruct the patient how to confirm one's own recovery state. The system can also collect and count the patient's feedback result, the information of medical advice that tempering, diet is recuperated,etc. in order to provide subsequent visit for patient and make an appointment, recover in time. "
In addition, it is a big service item that the message answers questions and explains the puzzle. Gao Yi says: "After the patient diverge from the hospital, come back home, often meet a lot of questions in the course of recovering, especially the patient seeking medical advice in the strange land, consult the channel without very good disease, error and condition resulting in using medicine sometimes are delayed. "
Reduce unnecessary returning to institute's subsequent visit
Gao Yi says, a lot of patients often choose to go to the hospital to seek medical advice again, time-consuming and strenuous and costly, not often needed sometimes. "For example postoperative patient that leave hospital wound appear the little abnormal state, so long as pass messages, take the intersection of wound and photo, send multimedia message, come, consult doctor even, confirm, need, it punishes to be or normal phenomenon, can avoid unnecessary returning to institute's subsequent visit. "
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