Pair remit ham find lead the intersection of piece and experience sneak rule in the intestines?

Pair remit ham, find lead the intersection of piece and experience sneak rule in the intestines?




Ham intestines going wrong
China wide network Henan divides network news Consumers find pair is gathered together " Q is interesting " that the group produces There is a little lead piece in the ham intestines, the agent proposes " solving privately " There are not the ensuing chapters after the refusal. The agent says in this course: It is sold and dealt with in the course by the distributor the quality problem that pair gathers together products, the producer is not responsible without exception.
Pair gathers together ham intestines and presents the quality problem, the agent requires " solves privately "
A few days ago, consumers Li Yan (assumed name)s Send mails to reflect for this network, at about 3 o'clock on the the afternoon of October 20, he bought every one to gather together " Q is interesting " that the group produces at the place where pair gathered together and had a monopoly in in one pair of abundant stores and nine precipices supermarketted in Pingdingshan The ham is enteric ' Date of production is 20090913- 95- 3) ,Turn on, pack, find the inside have first little the intersection of lead and piece ' Such as Fig.) ,After reflecting to the store, attendants are got in touch with by telephone pair gathers together general agent of Pingdingshan, the agent called the next morning and Mr. Li got in touch and solved this.
At 3 o'clock on the the afternoon of the 21st, Mr. Li dials pair and gathers together after-sale service telephone (0395- 2676185) that the group announces on the net in a situation that the agent such as being bitter had no result ,One Li surnamed staff member say can arrange for relevant personnel and him get in touch. This group stays manager Yang of Pingdingshan and agent manager Li of this market meet Mr. Li more than 1 hour later, " Q is interesting " seen and gone wrong The intersection of ham and intestines, say the intersection of ham and intestines this have quality problem really, say on behalf of the producer that apologizes. Then propose, can give consumer some advantages to coordinate and solve this privately, but is refused by Mr. Li.
Mr. Li proposes, require the producer to recall the same batch ham intestines going wrong, and answer in writing for consumers. Manager Li says, will get in touch with producer as soon as possible, was answered the next day.
The agent electrifies the listeners with what said: The products appear in the quality problem producer not responsible without exception
At about 9 o'clock on the the morning of the 22nd, agent manager Li phones consumer and says: "We have already discussed, has hoped to think out our difficulty, if it is recalled with the products of a batch that enteric to ham of this question, our losses are great, the not all right words are solved privately to us ......" Refused again by consumers.
At this moment, unexpectedly manager Li tells such a " secret " : "Well! You do not know! When our agent signs the agreement with producer, a clause among them, on the regulation in the agreement, if the products appear defective in quality in the course of selling, all problems need the agent to deal with, the producer is not responsible without exception. We know obviously it is overlord's clauses, but have to submit to humiliation in order to do business, this of theirs is obvious " The shop takes advantage of the guest big " The phenomenon, but we have any method! "
Finally, manager Li says, have already feedbacked consumers' requirement for the producer, but without concrete reply, will continue reflecting with the producer, there is a echo connection next.
Until the fact that October 26, producer have again news.
Manufacturer: Always pay attention to quality, can not sign " overlord's clause " definitely
As to the question that consumers reflect, the reporter sends a telegram to pair and gathers together company's after-sale service telephone for several times, wiring staff members say constantly, pair gathers together the company and always pays attention to the quality problem, it is sure to get in touch with consumer to communicate, solve properly. Take a clear-cut stand at the same time: The company can not sign the so-called one with agent " Overlord's clause " And evade the question, all quality problem producers will have special organization that is responsible for the handling thereof. Staff members say, will solve the problem and reply for the reporter as soon as possible.
However, the situation reflected with consumers is exactly the same, since the 26th until distribute new dispatchs, although the reporter sends a telegram to for several times, has never received one pair of reply telephones to gather together company.
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