Friday, June 15, 2012

Nanjing: Produce the food safety law " Ten times are compensated " Persons who benefit of the first place of the clause

Nanjing: Produce the food safety law " Ten times are compensated " Persons who benefit of the first place of the clause
Nanjing citizen Mr. Jia spends Zongzi that buy of 11.2 yuan and presents the peculiar smell, the trade company, according to the regulation of article 96 of new rule of " food safety law " finally, pay yuan of damageses to it yesterday, promise, wipe out travelling expenses and hospital check the fee back and forth. This is implemented by a new rule on the first day too, enjoy in the primary importance of this city " ten times are compensated " in " food safety law " The consumers of the clause.Zongzi was just bought back home and discovered and gone bad
At about 5 o'clock on the the evening of May 29, Nanjing citizen Mr. Jia is in the north era of the city of this city supermarket, buy 2 first health brand meat zongzi, each bags of prices is 5.6 yuan. After paying the bill, Mr. Jia came back home, opened the meat zongzi to pack and begin to eat, but just eaten several, Mr. Jia feel Zongzi like taste to be a little unusual indistinctly, he have a look packaging, find quality guarantee period has passed in the meat zongzi, then Mr. Jia does not think more either, ate the remaining Zongzi completely without a break.
After eating up, Mr. Jia gives Zongzi to one's own mother-in-law to eat, but the mother-in-law would just find Zongzi taste was wrong after eating one, it seems to go bad. Mr. Jia just suspects, Zongzi that may be bought by oneself has gone wrong in this.
Bought in the large supermarket by oneself obviously, how to " make " Shortly after meat zongzi go bad on knowing? In order to judge whether Zongzi that is bought goes bad, other members that Mr. Jia has called the family specially taste the meat zongzi together, everybody judged unanimously finally, Zongzi really had strange smell, went bad.
At 50 past 7 in the evening, Mr. Jia and family bring the question meat zongzi, come to the supermarket to carry on the negotiation. Through checking, the supermarket side admits, the meat zongzi that oneself sells to Mr. Jia really has peculiar smell on the spot, and will notify the packing cupboard at once, will dismiss from the cupboard to all meat zongzies.
Supermarket apologize to Mr. Jia, agree according to the intersection of " the law of disappearing " and regulation, to Mr. Jia according to refund, compensate by one way of first compensation, as to this Mr. Jia says that can't accept, because he suspects the health of oneself and mother-in-law, influenced because of eating the rotten meat zongzi. , promise Mr. Jia and his mother-in-law, because eat the question meat zongzi by mistake, within 15 days if any question appears in the health, all states are in the charge of supermarket.
Say to this supermarket that can't accept. Both sides have communicated twice again during that time, but not reached an agreement, consumers inform this supermarket the consumers' association of drum block of Nanjing finally.
Zongzi at more than 10 yuan has been compensated 200 yuan
After receiving complaining, the staff members of the consumers' association of drum block of Nanjing yesterday morning, have nearly arrived both parties to mediate together. Because is just the first day when " food safety law " is implemented on the same day, the staff members of consumers' association put forward to both sides, will mediate according to the new rule, Mr. Jia and supermarket side have not put forward the objection.
Then, investigate to the fact after confirming, the staff members of consumers' association mediate according to " food safety law ", both sides reach an agreement: Supermarket carry on, refund one ten compensation to the intersection of Mr. and the intersection of meat and zongzi not purchased Jia, it is more than 5.60* 2 bags altogether =112 yuan; In addition submit an expense account and complain 88 yuan of square transportation expenses; In addition, the supermarket also promises, because Mr. Jia family eat Zongzi with peculiar smell to all expenses which the hospital check and see the doctor by side's commitments in the supermarket.
After an hour, both sides are bearing " mediates the agreement " of the official seal of the consumers' association of drum block Have, sign, satisfied Mr. Jia.
Two bags of Zongzi worth more than ten yuan, have compensated " sky-high price " of 200 yuan Expenses, this to general secretary of Nanjing consumers' association of drum block Ding Mei who deals with this case, meet for the first time.
In her impression, the food at more than ten yuan complains the case, the highest one is compensated and mediated, the trade company has just compensated 100 yuan, at that time, it is good to praise the attitude of dealing with appeal of trade company face to face, because it exceed about " Double compensation " Condition.
In terms of experience of Mr. Jia, if according to the current regulation in the past - -The intersection of " the law of disappearing " and regulation of article 49, supreme compensation that he can get, " return one one " compensation ,Obviously the safeguarding the rights behavior of Mr. Jia is except getting off the one breath, even transportation expenses back and forth can not be taken back, let alone something warns function.
As to the clause regarding ten times are compensated for in " food safety law ", Ding Mei expects, more consumers stand out to complain, because with the improvement of compensation standard that consumers claim, consumers' safeguarding the rights is hospitable to rise too. Meanwhile, Ding Mei emphasizes too, the principle regarding civil liability had priority offered the guarantee for the fact that consumers safeguarded the rights too in the new rule, for example one mineral water drink broken stomach, can only pay for 10 money of mineral water, but the money drinking the bad stomach and seeing the doctor is the civil liability, producers should compensate preferably.
" ten times are compensated " It is not the terminal
Consume and complain the incident as to first one mediating according to " food safety law ", Xu Ming, vice section chief of place of protection of consumers'rights and interests of municipal industrial and commercial bureau in Nanjing says, it means the trade company has already approved " Ten times are compensated " Clause,as to consumer pieces of good news,strengthening at the same time quality consciousness of checking on of trade company. In addition prove too, the government department has already brought the clause with punishing nature into category of safeguarding of consumption right.
But he points out, present " ten times are compensated " Clause but the speech, though than past " double compensation " Number last 5 double,but for products not high of some one's own prices, it is not tall yet that it compensates the standard. For example if buy an overdue 1 yuan worth of lollipop, the supreme amount of compensation of the trade company is just 10 yuan, this neither lets consumers feel that it is benefited to safeguard the rights, to the punishing nature at all of trade company at the same time. Abroad, as to these small goods, the regulation of relevant protection of consumers'rights and interests, set up most low the intersection of compensation and limit, that is to say if whom you buy 1 overdue lollipop, then the lowest compensation standard of trade company is 1000 yuan.
Xu Ming states outright, in the face of the food security question, only increases the cost in violation of rules and regulations of food enterprises, let the punishing clause be aggravated, this ability is urged on the security consciousness of manufacturing enterprise and selling enterprise constantly, let food quality be safer. He believes, does not last long, " ten times are compensated " New rule too can getting more severe " The punishing regulation " Replace, some day, the cost in violation of rules and regulations of food enterprises will let the violator hang back. (Chen Yu)
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