What can does the hospital have on earth to book and register thresholds too many to make an appointment?

What can does the hospital have on earth to book and register thresholds too many to make an appointment?
Phone, remove bitterness that line up from, but the line is busy, apply for card first and number but also very much convenient
" it is difficult to register " It has been the problem existing in the medical system of our country all the time. Community hospital there are very few callers, Beijing, Shanghai the intersection of the first, second and third and hospital of big city but one difficult to ask in, register to see the doctor this " The protracted war " The first major campaign of China.
Nowadays, patient of this puzzlement and old problem for many years of hospital have new solutions. In August of 2009, Ministry of Public Health determines to take the lead in putting out in the public hospital and makes an appointment and makes a diagnosis to serve. Has stipulated since October, the national all tertiary hospitals will launch, second hospital will go on progressively too. That is to say, needn't work from dawn to dusk to go to hospitals to line up to register after civilian, so long as ahead of time makes a phone call at home, or it is all right to log on the website of hospital and make an appointment.

On September 1, Beijing Municipal Health Bureau website took the lead in announcing the sequence call of hospital of 49 of the first, second and third in the whole country. Launch a pilot project just, because Beijing gather most better medical resource in the whole country, so this action is paid close attention to by national ordinary people. " life Times " reporter has experienced the reservation services of many hospitals of Beijing in the daytime from September 2 to the 7th of September too, find that " it is difficult to register " Really relieve to some extent, but at the same time, ordinary people have new puzzlement.
The reporter experiences 7 hospitals to reserve by phone
At 40 past 10 a.m. on September 2, the reporter dials the sequence call storing up the puddle hospital in Beijing. After passing busy tone two times, the telephone is put through. The reporter says because the carpal bone bone splits, hope to be recommended an expert by the operator, but answer that get, patient can only this institute website inquire expert registered for to want at the oneself, could be registered after knowing expert's name. For this reason, reporters can only hang up temporarily, make an appointment after inquiring about to the expert that oneself needs. But when the reporter got through again, put it through personnel said this expert's number had already made an appointmented, " hang can only continue hitting tomorrow " .
At 35 past 4 on the the afternoon of September 3, the reporter dials the sequence call of BJ Stomatological Hospital again. The telephone has been got through quickly, it was a man that answered the call, the attitude is very good, ask after clear symptom, advise the reporter to hang the number of the endodontics, and remind, go to three storeys of outpatient building of the hospital before 10 o'clock on the the morning of the 4th, get number according to the ID card while making an appointment and registering. At 30 past 9 a.m. on September 4, the reporter reaches the registration office on the third floor of hospital, inquire staff member, if my number has been hung by mistake, will you please change? Reply that receive, make an appointment, register, have a certain amount of restriction every day, can't change, can only make an appointment again. Having waited for about 10 minutes, reporters took a fancy to the disease smoothly. But wait, rank following auntie Li, tell reporter, the intersection of sequence call and only one part of stomatological hospital, always the line is busy when she hit yesterday morning, can only go to the hospital to register early in the morning today, can not hang up the number ahead after never expecting, it is said those number has been made an appointment. Fen of hospital this examine doctor, verify, come to hospital number that register for to reporter too, will rank after booking the brass-wind instrument generally.
The morning of September 4, the reporter still dials Dongzhimen hospital of Beijing University of Trad. Chinese Medicine separately, the telephones of Traditional Chinese hospital of the People's Hospital of Beijing, Beijing, Capital University of Medical Sciences subsidiary Xuanwu Hospital, third clinic of stomatological hospital of Peking University. Among them, Dongzhimen telephone of hospital someone answer after dialing over 5, when the reporter said that wanted to register for the number of the massage massage department, operator answer number within the these department two days already all invite. And the intersection of Beijing and Traditional Chinese hospital, the People's Hospital, Xuanwu Hospital need, offer the intersection of reservation and the intersection of card and symbol of hospital register. Among them, register the system as the automatic service in the reservations of the People's Hospital and Xuanwu Hospital, the telephone needs to input and booking card number promptly after streamlining, otherwise unable to make an appointment. The operator of the Traditional Chinese hospital of Beijing has told reporters the method of applying for card in detail.
As far as reporter know, besides needing to apply for card, some hospitals have registered and set up " threshold " in order to make an appointment too . For example, only the VIP clinic is offered and made an appointment to register in the ophthalmology hospital of academy of sciences of Chinese Chinese medicine; The reservation brass-wind instruments of BJ Chest Science Hospital, China Millennium Altar hospital,etc. are only for patient's opening of subsequent visit.
Common people exist four major puzzledly
For booking the issue registering, everybody claps hands to praise naturally. When the reporter is in every large hospital random investigation, everybody says too, on the whole this measure has been offered that people saw the doctor greatly conveniently, but some questions make people confused, need solving among them.
The question one: " book the card " How many people to stop? Live Ms. Li of Tianjin learns after pursuing and reserving by phone in Beijing, puts through the telephone of the third hospital in Peking University on September 1 the same day with enthusiasm. "I spouse trip for the previous period, leg is injure, resume yet more than half a year, it is specially glad to hear about the news of making an appointment and registering at that time, needn't get to Beijing one day ahead of time at last, and then get up early to go to hospitals to line up to register. " Ms. Li tells reporters: "Who knows in the telephone, the hospital demands to offer and book the brass-wind instrument of the card. Meant to ask about how to apply for card, but staff members told me to book the card to already close down, only the old patient can enjoy and book serving now. " Ms. Li says, making an appointment will register to just rejoice too soon to oneself, even if the hospital can run and book the card, make a trip to the hospital first by oneself.
The question two: What if the operator can not divide examining? A lot of patients all meet such a question while dialing the sequence call, " require oneself to appoint experts in the telephone, but not if is not the old patient, how can the expert's name be said? " They said, saw the doctor the hospital in the past, look for the consultation of nurse of the counseling platform, see the intersection of expert and profile on the show window register, if phone can give a recommendation experts to register, it is estimated that many patients all take " In a rush and muddle " .

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