Does the hospital set up the office of relationship between doctors and patients not just? Need tripartite efforts

Does the hospital set up the office of relationship between doctors and patients not just? Need tripartite efforts
A few days ago, Ministry of Public Health released" the hospital complained management " (draft) ,Require the hospital to set up the office of relationship between doctors and patients or appoint the department to undertake to complain the management in the hospital in unison, complain that receives at the same time " Tell responsibility system for the first time " . Solicit one opinion, has caused the discussing warmly of every large hospital, citizen, net friend of Chengdu immediately." office of relationship between doctors and patients " Establishment,on earth can improvement present relationship between doctors and patients? The reporter carried on some investigations yesterday.

Current situation: The medical dispute makes the hospital have a headache
One of the most troublesome things of the hospital that the medical dispute is undoubtedly to make. Until Ministry of Public Health issue the policy, first Chengdu, two, three hospital and doctor of traditional Chinese medicine enclose hospitals of the first, second and third such as the courtyard,etc. already form a whole set of mechanisms of handling relationship between doctors and patients. A municipal a Peng XiaoHong, secretary of hospital, says, the hospital has a records that complains one, will reflect the patient's situation, telephone, demand to write down to every department. Generally reply in 3 to 7 days, deal with the same day in a lot of things. And the city two hospital, the appeal that each department can handle patients, after accepting patient's appeal, and then give to the relevant department and deal with according to the need.
Hospital: Expect to put up the platform of relationship between doctors and patients
In the draft that Ministry of Public Health issues, require the hospital to set up the office of relationship between doctors and patients or appoint the department to undertake to complain the management in the hospital in unison, complain that receives at the same time " Tell responsibility system for the first time " . According to the draft, the appeal administrative department of the above- second -class hospital, should allocate full-time staff members in principle, and feedback to the complainant relevantly and handle the situation or handling suggestion within 15 workdays. "If can erect the existing mechanism, let the relationship between doctors and patients have a unified department to solve, accord with the development demand of the hospital very much. " A administrative staff of two hospitals says, this is an essential channel of survival and development of the hospital.
Citizens: The office is set up in the hospital not just
Yesterday, the draft evoked for a period of time and discussed warmly in citizens, the netizen, many readers throw into the hot line and discuss one's own view animatedly. Many people have set up and queried to the office of relationship between doctors and patients in the hospital. "In the relationship between doctors and patients, the patient belong to weak person, contradictory between doctors and patients, there should be a just and fair third party to appraise awarding. " An angle new statement of reader, if this office is set up in the hospital, will unavoidably not be just and sound.
Some citizens reflect, sometimes see the doctor to meet the dispute to look for the hospital to complain in the large hospital, the school either paying no attention to, or tow time. Readers think, the office of relationship between doctors and patients may perform practically no function after setting up, the patient may encounter the situation never heard of since then after complaining. Net friend " fruit fruit " Say: "I propose whether can set up a corresponding relationship between doctors and patients in the consumers' association to work
The room, specially deal with the medical dispute. " But there are net friends subsequently to think, the relationship between doctors and patients is a civil legal relation, not covered by " consumers protect the law ".
Expert: Doctors and patients are harmonious to still need tripartite efforts
Sichuan the intersection of university and the intersection of China and west the intersection of public health and institute's hygiene manage teaching and research chief of the office Professor Liu Yi to think, after setting up the special office of relationship between doctors and patients, contribute to accepting complaints in unison, investigate, verify the fact, gather, analyze regularly that complains information, improve the relationship between doctors and patients. The issue of the draft is to the attention of the relationship between doctors and patients at present. But he thinks, only the school strengthens one's own management on one hand, strengthen the establishing of medical ethics and atmosphere, citizens improve the understanding of medical care, the government strengthens the bad and behavioral blow of making a noise to medicine etc., build a better environment of seeking medical advice, could change the present relationship between doctors and patients.
Reporter king Tong XingYan great wild intern's forest is gentle and beautiful With the enhancement of health consciousness, people pay more and more attention to with the life closely bound up health problem, such as the food security, medical treatment is ensured, medical information,etc., healthy life should be from understanding information begins!More excellent health information please enter:News channel
|