The hospital implements one and tells responsibility system Reply a patient to complain in 5 workdays

The hospital implements one and tells responsibility system Reply a patient to complain in 5 workdays
Yesterday of newspaper news of letter, Ministry of Public Health released the hospital to complain the management draft, the draft is clear, after the hospital receives to a patient to complain, should generally feedback and handle the situation to the complainant in 5 workdays.
The opinion draft is clear, the hospital should perfect doctors and patients and link up the system, is in hospital the expenses are " clear every day " The system, strengthen to the clinic and leave hospital the administration of the patient is guided, answer the doubt of patients or relatives.


The hospital complains that receives to implement " Tell responsibility system for the first time " ,For coordinating the appeal dealt with on the spot, should try hard to solve on the spot; It is relatively complicated to the situation, the appeal of needing to investigate, verify, should generally feedback and handle the situation or handling suggestion in 5 workdays; Involve a plurality of departments, need to organize, coordinate the appeal of the relevant department, should feedback and handle the situation or handling suggestion in 15 workdays.With the enhancement of health consciousness, people pay more and more attention to with the life closely bound up health problem, such as the food security, medical treatment is ensured, medical information,etc., healthy life should be from understanding information begins!More excellent health information please enter:News channel
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